We are ILG Bars Ltd, 1-2 Frog Lane, Bristol BS1 5UX registered in England and Wales registration number 10866781 (also known as OMG Clubs and henceforth We, Our, Us and all similar references). Here's how we protect your data and respect your privacy.
If you are a user of our OMG App or a visitor to our website we act as the ‘data controller’ of personal data. This means we determine how and why your data are processed. For the purpose of the EU General Data Protection Regulations (“GDPR”) and national laws implementing GDPR and any legislation that replaces it in whole or in part and any other legislation relating to the protection of personal data, the data controller is ILG Bars Ltd, 1-2 Frog Lane, Bristol BS1 5UX. Registered in England and Wales company registration number 10866781.
From the time you visit our website, or use our OMG App we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Contact details (OMG App). Your name, date of birth, mobile telephone number.
Information on your purchases (OMG App). The amount you spend in our clubs.
Personal information (OMG App). Your profile name, your profile image, gender identification (optional), geolocation information about where you might be (optional, whilst the app is open).
Data that identifies you (OMG website). Your IP address, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version
Data on how you use our website (OMG website). The path you take through our site, pages viewed, page response times, download errors, how long you stay on our pages, and other actions.
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Improving our website and app. Testing features, managing landing pages, traffic data analysis, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
Customer support. Supporting you in any questions or problems you have with the OMG App, or the points collected.
Marketing (with your consent). Sending you text messages and app notification messages about new features, products and services, and content.
You can change your mind! If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at email@example.com. If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
You can choose not to provide us with personal data. If you choose to do this, you can continue to use this website, but we will not be able to supply you with the OMG App without some personal data.
You can ask us not to use your data for marketing. We will inform you (before collecting your data) if we intend to use your data for marketing, such as the use of the OMG App, and if third parties are involved. You can opt out from marketing by emailing us at firstname.lastname@example.org.
You can exercise your rights by sending us an email at email@example.com.
You have the right to access information we hold about you. This includes the right to ask us other information such as:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to make us correct any inaccurate personal data about you.
You have the right to be ‘forgotten’ by us. You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of the OMG App.
You have the right to lodge a complaint regarding our use of your data. Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint to the UK Information Commissioner’s Office, either by calling their helpline or as directed on their website at www.ico.org.uk.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect. But please remember, you provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure. If you believe your privacy has been breached, please contact us immediately on firstname.lastname@example.org
The personal data we collect is processed at our offices in Bristol and in any data processing facilities operated by the third parties identified below.
We will archive and stop actively using any personal identifiable information about you within 24 months from the last time you used the OMG App. We will delete your personal data from our archives no later than 6 years from the last time you used the OMG App.
Businesses often use third parties to help them host their application, communicate with customers, power their text messages etc. We partner with third parties who we believe are the best at what they do.
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
Contact us by emailing email@example.com, writing to us at ILG Bars Ltd, 1-2 Frog Lane, Bristol BS1 5UX, or calling 08456448722.